Privacy Policy

The trustee for Yap Business Trust, ABN 64 084 745 374, trading as Test Champs WA and  formerly Scholastic Excellence, is referred to in this policy as “Test Champs WA”, “we”, “us”  or “our”. 

This policy explains how we collect, hold, use, disclose and protect personal information. It  applies to our websites, enrolment and learning platforms, tutoring services, assessments,  communications, payments, recruitment, contractor engagement, franchise activities and  other dealings with students, parents, guardians and members of the public. 

We manage personal information in accordance with the Privacy Act 1988 (Cth), the  Australian Privacy Principles and other applicable laws. Where consent is required, we will  request it separately and clearly. This policy does not treat your use of our website as consent  to every information-handling practice. 

We may provide a specific collection notice when we collect information. A collection notice  gives details relevant to that particular form, service or activity and should be read with this  policy. 

Personal information is information or an opinion that relates to an identified individual or an  individual who is reasonably identifiable. It may be recorded in electronic, paper, audio,  video or other form. 

Sensitive information is a protected category of personal information. It includes health  information, disability information, racial or ethnic origin, religious beliefs, criminal records  and biometric information. We only collect sensitive information when it is reasonably  necessary for our activities and we have consent or another lawful basis.

The information we collect depends on how you interact with us. It may include: 

Student details, such as name, date of birth, age, school year, school, contact details and  parent or guardian details. 

Education information, such as school reports, academic results, assessment responses,  attendance, class placement, learning progress, feedback, study needs and goals. 

Health, disability, allergy, emergency, accessibility or learning adjustment information where  needed to support a student safely and effectively. 

Parent and guardian information, such as name, contact details, relationship to the student,  communication preferences and billing details. 

Enrolment, account and transaction information, such as selected courses, class locations,  invoices, payment status, refunds and transaction references. 

Communications, including enquiries, emails, telephone notes, feedback, complaints and  customer service records. 

Images, recordings, testimonials and student work where we have the required permission. 

Website and device information, such as IP address, browser type, device identifiers, pages  viewed, referral source, cookies and analytics data. 

Employment and contractor information, such as qualifications, work history, references,  Working with Children Check details, screening information and payroll or banking details. 

Franchise enquiry and franchise management information, such as contact details, business  experience, professional history, financial capacity information and due diligence records. 

Any other information you provide or that we are required or authorised by law to collect.

Payment card details are generally collected and processed by our payment service providers.  We may receive transaction details, payment status, card type and limited card information,  but we do not ordinarily store complete card numbers or security codes. 

We may collect personal information: 

directly from you, a student, parent, guardian, applicant, contractor, franchise prospect or  franchisee 

through enrolment forms, enquiries, assessments, surveys, competitions, class activities,  telephone calls, emails and face-to-face interactions 

through our websites, online accounts, learning systems, booking tools, payment services,  cookies and analytics tools 

from authorised representatives, referees, schools, education providers, service providers,  franchisees or business partners where lawful and appropriate 

from public sources, including professional directories, business registers and public websites when required or authorised by law. 

Where practicable, you may contact us anonymously or use a pseudonym for a general  enquiry. We usually need accurate identifying information to enrol a student, provide classes,  process payments, confirm authority, manage safety or comply with legal obligations.

We collect, use and disclose personal information for purposes that include: responding to enquiries and providing information about our programs 

processing enrolments, creating accounts and delivering tutoring, assessments and learning  support 

assessing learning needs, recommending classes and monitoring progress 

communicating with students, parents and guardians about attendance, results, schedules,  changes, safety and administration 

processing fees, payments, refunds, invoices and accounting records 

managing student welfare, emergencies, accessibility and reasonable adjustments improving our teaching, curriculum, systems, customer service and business operations

managing complaints, disputes, quality assurance, fraud prevention and legal claims recruiting, screening and managing employees and contractors 

assessing franchise enquiries and supporting franchise operations 

sending marketing communications where permitted by law 

meeting insurance, regulatory, safeguarding, taxation, employment and other legal  obligations. 

We will not use or disclose personal information for an unrelated purpose unless you consent  or the use or disclosure is otherwise permitted or required by law. 

Most of our services are provided to children and young people. We take their privacy, safety  and best interests seriously. 

We use clear, age-appropriate explanations when collecting information directly from a child  or young person. 

We consider whether the child or young person has the maturity and capacity to understand  and provide consent. Where they do not, we seek consent from a parent or guardian. 

We limit collection to information that is reasonably necessary for education, administration,  safety or another stated purpose. 

We do not use a child’s sensitive information for direct marketing. 

We seek specific permission before using identifiable student images, recordings,  testimonials or work for promotional purposes. 

Parents and guardians may contact us about a child’s information, subject to identity,  authority, the child’s maturity and any legal restrictions. 

We may disclose personal information to recipients such as: 

our employees, teachers, tutors, contractors and authorised administrators who need the  information to perform their duties

Test Champs WA franchisees and related education locations where needed to respond to an  enquiry, manage an enrolment or provide services 

technology, cloud hosting, learning platform, customer management, email, messaging,  analytics, cybersecurity and IT support providers 

payment processors, banks, accountants, auditors and debt recovery providers professional advisers, insurers, investigators and dispute resolution providers 

schools, venue operators, emergency services, health professionals or guardians where  reasonably necessary for safety or service delivery 

government agencies, regulators, courts, tribunals and law enforcement bodies where  required or authorised by law 

another organisation involved in a proposed or completed business sale, restructure, merger  or transfer, subject to appropriate confidentiality and privacy controls. 

Some Test Champs WA locations may be operated by franchisees that are separate legal  entities. A franchisee may provide its own privacy notice for information it controls. We  require franchisees and service providers to handle information securely and only for  authorised purposes. 

We do not sell or rent personal information to third parties. 

Some technology and service providers may store, process or support personal information  outside Australia, including in the United States and other countries in which their data  centres or support teams operate. Provider locations may change over time. 

Before disclosing personal information to an overseas recipient, we take reasonable steps  required by APP 8 to ensure that the recipient handles the information consistently with the  Australian Privacy Principles, unless an exception applies. Where practicable, a collection  notice will identify the relevant countries. You may contact our Privacy Officer for current  information about our main overseas service locations.

We may use contact information to send details about courses, events, enrolment dates,  resources and services where you have consented or where the law otherwise permits it.  Marketing messages will identify us and provide a simple way to unsubscribe. 

You may opt out at any time by using the unsubscribe link, replying “UNSUBSCRIBE”, or  contacting us. We will action the request within a reasonable period. Service messages about  an existing enrolment, payment, class or safety matter are not marketing messages.

Our websites and online services may use cookies, pixels, log files and similar technologies  to: 

operate the website and maintain security 

remember preferences and improve usability 

measure website traffic and performance 

understand how visitors find and use our services 

support advertising or campaign measurement where permitted. 

These technologies may collect IP addresses, device identifiers, browser details and online  activity. Depending on the circumstances, this information may be personal information. You  can control cookies through your browser or available website settings, although disabling  some cookies may affect website functions. 

We take reasonable technical and organisational steps to protect personal information from  misuse, interference, loss, unauthorised access, modification and disclosure. These steps may  include access controls, authentication, secure systems, encryption where appropriate,  backups, staff confidentiality, provider checks, monitoring and incident response procedures. 

No method of electronic transmission or storage is completely secure. If we become aware of  a security incident, we will act promptly to contain it, assess the risks and reduce potential  harm. 

We retain personal information only for as long as it is reasonably needed for the purpose for  which it was collected, for legitimate business and safeguarding requirements, or to meet  legal, taxation, employment, insurance and record-keeping obligations. When information is  no longer required, we take reasonable steps to securely destroy it or de-identify it.

We maintain procedures for responding to suspected or confirmed data breaches. We will  investigate and assess a breach as required by law. If an eligible data breach is likely to result  in serious harm, we will notify affected individuals and the Office of the Australian  Information Commissioner and provide recommended steps to reduce harm. 

You may request access to personal information we hold about you and ask us to correct  information that is inaccurate, out of date, incomplete, irrelevant or misleading. 

We may need to verify your identity and authority before responding. We do not charge an  application fee. We may charge a reasonable amount for providing access where permitted,  and we will explain any charge before proceeding. 

We aim to respond within 30 days. In some circumstances, the law allows or requires us to  refuse access or correction. If we refuse, we will provide written reasons where required and  explain how you may complain. 

We may use software to support administrative tasks, such as processing forms, scheduling,  payment processing, communications and record management. 

From 10 December 2026, privacy policies must provide specific information where a  computer program makes, or substantially and directly assists in making, a decision that  could reasonably be expected to significantly affect an individual’s rights or interests. At the  date of this policy, we have not identified a process of this kind. If this changes, we will  update this section to describe the kinds of decisions made and the kinds of personal 

You may complain if you believe we have mishandled personal information or failed to meet  our privacy obligations. Please contact our Privacy Officer in writing and include enough  information for us to understand and investigate the issue. 

We will acknowledge your complaint, investigate it fairly and aim to provide a written  response within 30 days. More complex matters may take longer, and we will keep you  informed.

If you are not satisfied with our response, you may lodge a complaint with the Office of the  Australian Information Commissioner. The OAIC generally expects you to first give the  organisation an opportunity to respond. 

Privacy Officer 

Test Champs WA 

16E, 817 Beeliar Drive 

Cockburn Central WA 6164 

Australia 

Email: enquiries@scholasticexcellence.com.au 

Telephone: 0410 121 509 

Website: www.testchamps-wa.com.au

We review this policy regularly and may update it when our practices, technology or legal  obligations change. The current version will be published on our website with its effective  date. Where a change materially affects how we handle information, we will take reasonable  steps to provide additional notice. 

Prepared 20th July 2026 

Australia 

Email: enquiries@scholasticexcellence.com.au 

Telephone: 0410 121 509 

Website: www.testchamps-wa.com.au

Appendix: Official Sources Reviewed 

Office of the Australian Information Commissioner, Australian Privacy Principles Office of the Australian Information Commissioner, APP Guidelines, Chapter 1 Office of the Australian Information Commissioner, Notifiable Data Breaches Office of the Australian Information Commissioner, Children and Young People

Office of the Australian Information Commissioner, Children’s Online Privacy Code 

Office of the Australian Information Commissioner, Automated Decision-Making  Transparency 

Attorney-General’s Department, Privacy and Privacy Reforms 

Australian Business Register, ABN 64 084 745 374